PacketStream - Planned maintenance in Korea PoP and Japan PoP – Maintenance details

Planned maintenance in Korea PoP and Japan PoP

Completed
Scheduled for July 27, 2025 at 6:00 PM – 8:00 PM

Affects

Core Services

Under maintenance from 6:00 PM to 8:00 PM

DDoS Mitigation

Under maintenance from 6:00 PM to 8:00 PM

Networks

Under maintenance from 6:00 PM to 8:00 PM

(KR) Seoul

Under maintenance from 6:00 PM to 8:00 PM

Datacenters

Under maintenance from 6:00 PM to 8:00 PM

(KR) Seoul, Gasan - ICN04

Under maintenance from 6:00 PM to 8:00 PM

Updates
  • Completed
    July 27, 2025 at 8:00 PM
    Completed
    July 27, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    July 27, 2025 at 6:00 PM
    In progress
    July 27, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    July 27, 2025 at 6:00 PM
    Planned
    July 27, 2025 at 6:00 PM

    ENG

    We would like to inform you about the upcoming maintenance on our DDoS protection systems in the ICN04 and TYO01(NRT01) regions, due to a software upgrade aimed at improving system performance and stability.

    Please note that this maintenance only affects the ICN04 and TYO01(NRT01) regions. All other regions will remain unaffected.

    Please refer to the following details for the schedule and expected impact:

    • Maintenance Purpose: DDoS protection system software enhancement

    • Scheduled Time: July 28, 2025, from 03:00 AM to 05:00 AM (KST)

    • Expected Impact: Brief traffic loss of less than 3–5 minutes during the maintenance window
      (A single reset of TCP sessions may occur)

    We will perform this operation with minimal impact by leveraging redundant paths where available, and will complete the work as swiftly as possible.

    Thank you for your understanding.

    한국어

    디도스 보안 장비의 소프트웨어 성능 개선을 위한 점검 작업이 ICN04TYO01(NRT01) 리전에서 진행될 예정입니다.
    이번 점검은 해당 두 리전에만 영향을 미치며, 기타 리전에는 영향이 없습니다.

    아래 작업 일정을 참고해주시기 바랍니다.

    • 작업 내용: 디도스 보안 장비 소프트웨어 개선 작업

    • 작업 일시: 2025년 7월 28일(월) 오전 3시 ~ 오전 5시 (KST)

    • 작업 영향: 작업 중 3~5분 미만의 일시적인 트래픽 손실 발생 가능
      (이로 인해 TCP 세션이 1회 초기화될 수 있습니다)

    이중화된 경로를 활용하여 영향도를 최소화할 예정이며, 최대한 신속하게 작업을 완료하겠습니다.

    서비스 이용에 참고 부탁드리며, 불편을 최소화할 수 있도록 최선을 다하겠습니다.