Notice history

Jun 2025

Resolved
June 18, 2025 at 8:30 AMUTC
Resolved
June 18, 2025 at 8:30 AMUTC
This incident has been resolved.
Monitoring
June 18, 2025 at 6:34 AMUTC
Monitoring
June 18, 2025 at 6:34 AMUTC
English

The transceiver has been successfully replaced, and we are currently monitoring the status after inserting the cleaned optical cable.

Korean

현재 트랜시버는 교체 완료되었으며, 클리닝된 광케이블을 삽입한 후 상태를 모니터링 중에 있습니다.
Identified
June 18, 2025 at 5:48 AMUTC
Identified
June 18, 2025 at 5:48 AMUTC
English

We have identified that CRC errors are increasing due to a module and cable issue on a specific port connected to the IPS/IDS device at ICN04.
We have temporarily disabled communication through the affected port. Although this has slightly reduced the overall network processing capacity, there is currently no impact on network communication.
Given the current traffic levels, we do not anticipate any issues arising from the reduced capacity. We plan to replace the faulty component today without causing any service disruption.

Korean

ICN04의 IPS/IDS 장비에 연결된 특정 포트에서 모듈 및 케이블 문제로 인해 CRC 오류가 증가하고 있는 것을 확인하였습니다.
해당 포트의 통신은 현재 일시적으로 차단된 상태이며, 이로 인해 네트워크 처리 용량이 다소 감소하였으나, 전체 네트워크 통신에는 영향을 미치지 않고 있습니다.
현재의 트래픽 수준을 고려할 때, 감소된 용량으로도 서비스에는 전혀 문제가 없을 것으로 판단되며, 금일 중으로 서비스 중단 없이 관련 부품을 교체할 예정입니다.

Scheduled Dashboard Maintenance

Completed
June 07, 2025 at 12:00 AMUTC
Completed
June 07, 2025 at 12:00 AMUTC
Maintenance has completed successfully
In progress
June 06, 2025 at 10:00 PMUTC
In progress
June 06, 2025 at 10:00 PMUTC
Maintenance is now in progress
Planned
June 06, 2025 at 10:00 PMUTC
Planned
June 06, 2025 at 10:00 PMUTC
We want to inform you that there will be planned maintenance at South Korea Pop (ICN) as scheduled below.

We will be performing PDU cabling inspection and improvement work on the server rack that hosts our dashboard-related servers.
As a result, the dashboard service may experience temporary interruptions during the scheduled maintenance window.
Please note that this maintenance will not affect any other services, including running virtual servers, CDN, or network operations. All other systems will remain fully operational.

Maintenance work:
· Korea Standard Time (KST)
· Date: Jun 7(Sat)
· Time: 07:00 AM - 09:00 AM

We appreciate your understanding in advance. As always, if you have questions or issues, don't hesitate to get in touch with our support team at:
· Email: support@packet.stream
· Ticket: https://dash.packet.stream

Best regards,

All systems operational

Jun 2025

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Apr 2025

PacketStream - Notice history

All systems operational

Notice history

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