Notice history

Resolved
August 25, 2024 at 9:18 PMUTC
Resolved
August 25, 2024 at 9:18 PMUTC
This incident has been resolved.
Monitoring
August 25, 2024 at 9:16 PMUTC
Monitoring
August 25, 2024 at 9:16 PMUTC
The current issue has been fixed, and service will return to normal soon.

Once the remaining data in Graphite Carbon is flushed, lost metrics will soon be available.
Identified
August 25, 2024 at 9:10 PMUTC
Identified
August 25, 2024 at 9:10 PMUTC
There is no disruption to packet processing in the data plane,
so there is currently no impact on the operation of the DDoS protection system and use of the service.

DDoS logs and network metrics related to DDoS are currently unavailable.
Investigating
August 25, 2024 at 9:07 PMUTC
Investigating
August 25, 2024 at 9:07 PMUTC
We are currently investigating this incident.

Planned maintenance in Korea PoP

Completed
August 06, 2024 at 8:00 PMUTC
Completed
August 06, 2024 at 8:00 PMUTC
Maintenance has completed successfully
In progress
August 06, 2024 at 6:00 PMUTC
In progress
August 06, 2024 at 6:00 PMUTC
Maintenance is now in progress
Planned
August 06, 2024 at 6:00 PMUTC
Planned
August 06, 2024 at 6:00 PMUTC
We want to make you aware that there will be planned maintenance on South Korea Pop (ICN) as below schedule.

There will be a global network route change at South Korea POP to ensure a more stable and low latency on our global network connection.

We plan to replace Singapore with Hong Kong on the route that previously connected Korea to Singapore and Japan.

Maintenance work:
· Korea Standard Time (KST)
· Date: August 7(Wed)
· Time: 03:00 AM - 05:00 AM
During the maintenance work, there will be no network outage.

We appreciate your understanding in advance. As always, if you have questions or issues, please contact our support team at:
· Email: support@packet.stream
· Ticket: https://dash.packet.stream

Best regards,

All systems operational